Start a Conversation

Unsolved

F

1 Rookie

 • 

5 Posts

9

May 7th, 2024 13:13

dell laptop 2n1 7306 screen

I recently had to have my screen replaced and the local repair shop is having a difficult time getting the top to stay in place. Any ideas as to why the top keeps popping out? Is this model different than others?

10 Elder

 • 

23.3K Posts

May 7th, 2024 13:17

It depends on what you mean by "top".  The hinges (i.e. top assembly) won't stay open?  The screen bezel?  

Have they replaced the bezel with the display?

1 Rookie

 • 

5 Posts

May 7th, 2024 14:29

@ejn63​ hi, thanks, the screen itself has popped out

10 Elder

 • 

23.3K Posts

May 7th, 2024 14:32

Only the repair shop knows what they replaced, but if it was just the screen, it sounds like other components need replacement.  Presumably the shop has some type of warranty on its work, so contact them to have the repair completed properly.

You can buy an entire upper assembly for this model for $200-300, including the hinges, back cover and bezel.  If those haven't been replaced, the assembly probably should have been replaced as a unit.

1 Rookie

 • 

5 Posts

May 7th, 2024 14:37

how is the top of the screen attached - where the slider is for the camera?

10 Elder

 • 

23.3K Posts

May 7th, 2024 14:57

The service manual makes it appear that the display panel isn't designed to be removed from the assembly.  Again, it's a question for the repair shop as to exactly what they replaced.

It's easy to break plastic tabs when disassembling the display assembly -- which is probably what happened.

See here for the service manual

https://www.dell.com/support/home/en-us/product-support/product/inspiron-13-7306-2-in-1-laptop/docs

1 Rookie

 • 

5 Posts

May 7th, 2024 20:39

thanks, It doesn't actually show how the screen is attached at the top? Do you, or anyone know?

10 Elder

 • 

23.3K Posts

May 7th, 2024 21:27

Why not ask the shop that did the work?  Someone there had the system apart to replace the screen.

1 Rookie

 • 

5 Posts

May 7th, 2024 22:05

and replaced it incorrectly

10 Elder

 • 

23.3K Posts

May 7th, 2024 22:30

If you look on EBay, there are images of the back cover showing screwholes--if the display pops out of the back cover, that may need to be replaced.  If it's the bezel that's popping out, the bezel may be damaged.  Either part seems plentiful on EBay for $50 each or less.

Otherwise, arrange a refund of the repair and order a complete display assembly including the back cover and bezel.

No Events found!

Top